Legal - backstage-hospitality-group

Policies, procedures, and other fairly boilerplate items.

Here's all the fine-Print
everything is subject to change without notice

Allergen Statement

We do our best to label and accommodate all FDA allergen/dietary restrictions, However We do not have a separate Allergen Free Kitchen. And given that our menu selection revolves based on customer requests our kitchen actively contains nearly, if not, all of the Major Allergens. If your Allergic reaction is Severe (resulting in medical attention, hospitalization, anaphylaxis, loss of time, inability to perform etc.) We require you to speak to the Dining Room Manager prior to consuming food from the Buffet. This is so we can confirm with our Chef and kitchen crew that there aren’t any last minute changes due to supply chain/product shortage, and that fresh utensils are used to help reduce the chances of unintentional Cross-Contamination. If your Specific Allergen/dietary restriction was not addressed by the Purchaser, as part of the advance we may not be able to accommodate your needs, in which case we strongly recommend purchasing an outside meal from an allergen free kitchen. Any consumption of food and/or beverages is considered to be at the Sole Discretion of the Consumer, with no liability towards the producer, and shall be accepted as a tacit acceptance of “the company’s” hold harmless agreement. We have undertaken our Due Diligence to ensure a safe space for the consumer and reserve the right to deny service without repercussion if we feel the conditions of the situation represent too great of a risk for all parties involved.

If your event is a Drop and not a fully serviced event, our responsibility ends at the moment of delivery.

Payment Processing

All prices Quoted are not inclusive of any payment processing fees etc.
For clients with Accounts in good standing Payment by check on the Day of the Event can be achieved with no additional fees.
New clients or clients with out a current credit authorization: a 10% booking deposit is required to secure the date, along with 40% down 30 days before the event, with the full Payment 14 days prior to the event.
Payment By bank transfer or ACH through is subject to a 1.5% processing fee
Payments by credit card are subject to a 3.5% processing fee depending on the card issued
Crypto is not accepted
Payments not received and fully processed within 7 days of the start of the event will be subject to an immediate 8% monthly late fee.

Hold Harmless/Liability Waiver

HOLD HARMLESS AGREEMENT FOR RELEASE OF LIABILITY FOR SERVING OR PREPARING FOOD The Purchaser hereby requests that (1) Backstage Hospitality Group, Rock Dog Culinary, and/or its contracted agents, hereinafter referred to as “The Company” prepare and serve food items requested by the Purchaser and its agents and representatives, hereinafter referred to as “the Event/Meal Participant”; or (2) serve the food items provided by the Purchaser’s contracted Vendors. The Event/Meal Participant understands that food items (such as but not limited to seafood, raw vegetables fruits, dairy, and time/temperature-controlled food items) may contain or develop bacteria or other harmful substances that cannot be detected or regulated by The Company. Accordingly, the Event/Meal Participant agrees that in consideration of The Company preparation and/or service of food items requested by the Event/Meal Participant that: (1) The Event/Meal Participant assumes all risk of personal injury, loss of time and ability to perform, illness or death arising out of or resulting from The Company’s preparation and/or service of and the Event/Meal Participants consumption of food items provided by the Purchaser and its agents and representatives; (2) The Event/Meal Participant releases, waives and discharges The Company and its owners, subsidiaries and affiliated entities (including Backstage Hospitality Group ad Rock Dog Culinary) and their respective owners, directors, officers, partners, and employees, and agents (hereafter referred to collectively as the "Releasees") from any and all claims, liabilities, damages, losses, or other expenses of any nature whatsoever for any personal injury, illness, or death (collectively, "claims") arising out of or resulting from the preparation, service, or consumption of the food items requested by the Purchaser and/or its agents/representatives. This indemnity obligation shall also include reasonable attorneys' fees, investigation costs, loss of business/personal income, and other costs and expenses incurred by Releasees with respect to any claims made against Releasees; (3) The Event/Meal Participant agrees to indemnify and hold the Releasees harmless from any claims released under Paragraph (2) above or incurred by the Releasees in defending against any claims or liabilities released under Paragraph (2) above; and, (4) Further, The Event/Meal Participant agrees and acknowledges that this Agreement does not constitute a statement of mutual indemnity and, acknowledges the company’s right to pursue damages resulting from and in any way arising out of or related to, any statements or actions, made audibly, in recorded audio, in printed text or online that may be considered defamatory, resulting in loss of business income, good will, business standing, and/or reputation not only to the extents stated under Paragraph (2), but additionally may include the cumulative obligated payments towards properties, assets and products leased and or purchased on credit by The Company. (5) The Event/Meal Participant agrees that this Release Agreement will be binding on the Purchaser and the Purchaser’s event participants, contractors, sub contractors, participating Vendors, executors, administrators, representatives, agents, heirs and minor children. It is understood and agreed that this Hold Harmless Agreement/Release shall not be construed as an admission of liability, and that any such admission is hereby expressly denied. The Event/Meal Participant further states that the Event/Meal Participant has carefully read and accepted the foregoing Hold Harmless Agreement/Release, understands the contents thereof, and whose voluntary continued participation constitutes a tacit acknowledgement and agreement to the terms and conditions stated herein.